Have you reloaded the config from the changed panels into C4?
C4 will not see any change unless you do.
Are the panels C10's or V8's?
I can't remember if the log shows 2 x time stamps. The server and the panels.
Hi all.
I'm looking for assistance with a TecomC4 system with multiple Challengers across different time zones.
In this instance, the server is located in Sydney and I have sites in WA. The server is set to +10 time zone. For the WA Challengers I have set the time zone in Titan; System Options to +8, and I have set the time zone in TecomC4 Devices to +8. In Titan, the Time&Date is set to use computer time, and doing a recall shows the correct time as per WA time zone. However, when viewing events in TecomC4 they come through as the Sydney time zone. I have tried changing the time zone for the Challenger to all different time zones; eg. +6, +4, etc; and the events always show based on the server time zone.
How do I get the TecomC4 events to show in Challenger local time rather than in server time?
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Have you reloaded the config from the changed panels into C4?
C4 will not see any change unless you do.
Are the panels C10's or V8's?
I can't remember if the log shows 2 x time stamps. The server and the panels.
Aspire to Inspire Before you Expire!!
Just an update on this one after a lot of back and forth with tech support. They have advised that the requirement I described is not an available option on TecomC4 at this time, but may be considered in the future. They have said that all Challengers, no matter where in the country/world and what timezone they are set to, will display their events in the server timezone.
Make you go "Oh I see. Now where is that old Forcefield Box"
Aspire to Inspire Before you Expire!!
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