Tecom "Invalid Site Code" but Last Code Read shows info

**deanfourie** · 24-08-21, 04:18 PM

I have a v8 panel, have just wired in a Wiegand 26bit fingerprint scanner and can verify that its passing Wiegand data, as when I go to the Last Card Read I can see the user and site code sent by the scanner, If I change the site code, the new site code is send so I know its definitely sending the correct data.

Program the site code in 19 - 20, Site code 1 = 255

Last Card Read = User 3 Site Code 255

But when checking menu 5 - 2 I get Access Denied - Invalid Site Code.

Any ideas? The reader is connect to a smart door controller.

Thank you

**Andrewpv01** · 25-08-21, 05:59 AM

Is it a new door controller?

If its a 4 door you need to program the site code into it.

And upload everything to the controller.

**deanfourie** · 25-08-21, 07:43 AM

Originally Posted by Andrewpv01

Is it a new door controller?

If its a 4 door you need to program the site code into it.

And upload everything to the controller.

Thanks for the reply, it is a single door controller. SMART door controller.

Cheers

**CT4** · 25-08-21, 10:23 PM

Have you assigned the door and the user to the same door group?

**deanfourie** · 25-08-21, 11:12 PM

Originally Posted by CT4

Have you assigned the door and the user to the same door group?

Yea I have assigned the door group to a user.

But even if this was not done or incorrect it would not report as a "invalid site code" but rather access denied "user void" or something else, why's it stil reporting a invalid site code?

Thanks again