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Thread: Firestick 4k and Stan

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    Default Firestick 4k and Stan

    Recently bought a 4k Firestick from JB HI FI Ive got most things running pretty good but Stan is giving me some grief , less the one minute into watching anything on stan and it gives me the A19 error cant play this stream now Ive done just about everything that i know including dumping the cache and unistalling the Stan app several times but without any joy does anybody know a fix for this before I loose all my hair ???



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    Have you checked audio settings? Try setting it to always play stereo (if not already)

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    check stream bandwidth for the video and keep reducing it till it is stable

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    johnhoward (03-01-22),wotnot (03-01-22)

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    Ive done both but still no joy , I can download while my wife watches netflix and my son plays online games without any bandwidth problems

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    About now, seeing as the firestick is an android device, I'd be hooking it up to a computer using ADB and having a look there...maybe the logcat command would lend a clue as to what's going on.

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    johnhoward (03-01-22)

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    Thanks for that i didnt even think to do that I'll let you know what the outcome is

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    Having issues connecting adb Im using Ubuntu no problem starting daemon but trying to connect over wi fi is at the best flaky , keeps rejecting connection have debugging activated on firestick but still rejecting connection

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    Try the USB port (I know it typically says 'power only', but that's often not the case...most of them provide USB host support)

    Might be worth trying your mobilephone as a hotspot as well, and connect the firestick wifi to that....see if behaviour changes wrt error 19

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    johnhoward (04-01-22)

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    I've put it back to Stan support Ive spoken with Amazon support and I agree with what they say it appears to be a problem with the Stan app there just identifying the issue as more users have come forward reporting the same thing thanks for your help

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