Hi all,

Are issues with user card data a common issue with Ultrasync?

We've recently upgraded to CT Plus, we have 5 sites/panels in the system, 3 main sites are on Challenger 10 and connected via IP link 2 other panels that were previously isolated and recently added to this system are ChallengerPlus and connected via Ultrasync.
When I add alarm and door group permissions to Site 4 (Ultrasync) the data is voided and not accepted at the site. If I update the card data and send to panel this zeros the card data for Site 3 (IP Link). We can get around this by transferfing the database to Site 4 over USB but I would like the system to work smoothly.
Is this a common issue, is it an issue with Challenger 10 and Challenger Plus incompatibility?