Originally Posted by
xr5adam
The phone number and the account number programmed to the panel is not relevent, the permaconn will override this, use 12345678 for the primary and 87654321 for the secondary, I get the bureaus to do this so we can see what the panel is using (primary or secondary)
Do you have atlas so you can see the signal strength etc? If you do some diagnostics from that could assist, however your control room / bureau should be helping you out, we do for ours. What color is the CID light on the Permaconn, I will guess that it is red, which would indicate that the panel has not communicated to the permaconn
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