Hi All,

Does anyone have the answer to the following issue?

I currently have a Challenger V10 that is programmed with site information and the site is upgrading the Panel to a Challenger Plus. I have uploaded the system info from the Challenger V10 into CT Plus but am unable to download to the new Challenger Plus panel. A connection can be established but the information does not transfer from the challenger 10 panel to the challenger plus panel.

Thanks in advance