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Thread: Xecuter Australia

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    Default Xecuter Australia

    Anyone have any contact details for Xecuter Australia other than the email addy? I've ordered some items from them that the website says are in stock and ready for immediate shipment yet I received an email from them saying they are on pre-order. I've sent them an email to which of course they haven't responded.



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    probably on xmas holidays??

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    Nah m8, they have updated their site since I placed the order. They just don't have a contact phone number listed on their site. I presume so they can't get nasty phonecalls when they pull shit like this.

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    Quote Originally Posted by smithster View Post
    Anyone have any contact details for Xecuter Australia other than the email addy? I've ordered some items from them that the website says are in stock and ready for immediate shipment yet I received an email from them saying they are on pre-order. I've sent them an email to which of course they haven't responded.
    I am having the exact same problem, items are in stock but mine are on pre order and they won't reply to my emails.
    Anyone had any problems with these guys?

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    i love the internets..

    did
    then

    and came up with

    +61 3 0405811903, Fax: +61 397482614

    hope this helps...

    though imo it's prolly just a holidays thing.. might be a problem with the website that they haven't/can't be bothered fixing yet til after the break.

    el

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    Quote Originally Posted by elusiver View Post
    though imo it's prolly just a holidays thing.. might be a problem with the website that they haven't/can't be bothered fixing yet til after the break.

    el
    Well as it turns out they say on their website that they were having problems with the stock indicator, still no reply to any of my emails though! What a bunch of useless gits. I'll never buy anything from this mob again and certainly would not recommend them to anyone.

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    I'm with you smithster, still waiting on some kind of a reply for my items ordered nearly four weeks ago... Still have a 'Pre-order' status.

    Not good enough and won't be getting business from me again, or anyone else I know.

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    hi all, i also ordered from these guys and got the run around, however to their credit when they finally got the stock it was sent when they said and i arrived in a timely manner

    I would trust them again for a purchase however their customer communication needs A LOT of work.

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    did u get these items mate?

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    Yes m8, finally got them. Their customer service really is non existant.

    cheers

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    Senior Member urban_s0ulja's Avatar
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    so give them a miss then?

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    Yeah m8, I wouldn't recommend them. Whilst I was having trouble with them I ordered another one from kanection.co.uk. It arrived not long after the one from Xecuter and I consider their customer service alot better.

    cheers

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