Reply With QuoteIf it's legit, just call Microsoft support and they'll validate it.
Strange WGA problem
Just upgraded my laptop to XP Pro with what I believe to be a legitimate key but when it tries to validate in Windows Update it neither validates or brands the OS as fake.
Displayes a message that an error has occurred in validation and lists steps to take to fix the error namely deleting a data.dat file.
Did that, ran validation again and same thing occurrs over and over.
Went to WGA site and anything I click there sets off the same reaction.
Any thoughts
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If it's legit, just call Microsoft support and they'll validate it.
I think it's a known problem. Will try to ask someone tonight how he overcame the issue. I don't remember exactly, but I think he had to downgrade IE, validate Windows and then upgrade IE back....Originally Posted by MrRadio
I will check tonight and confirm what to be done.
I have spoken with M$ support and they thought it was an ActiveX problem. They gave me a work around that just embedded the WGA notifications. Now I have the dreaded green star even though the activation process hasn't worked.
Click the star and four options appear including "Purchase genuine key" even clicked that option as well as others and all it does is run the validation screen again to the point where I get the "A problem occurred" error message.
If I can't resolve it in a few days I will wipe the thing and go again but who is to say it won't happen again.
So far M$ have been no help .... and they keep asking the same questions over and over even when they have all the info including screen shots as requested of errors and diag screens.
just torrent one and stop paying to be one of micro$ofts beta testers
Thanks for the tip Rob .... Problem solved
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