Linksys PAP2 ATA

[outlaw308]

Hey Peoples,

I have a Linksys PAP2, was working fine until recently. Now I can not access the unit via web browser.

I can still access the unit via the IVR menu and tells me what the IP address is but for the life still can not open the web page.

The power light flashes blue quickly twice then one long blue flash.

I have tried to manually enter the IP, NETMask and Gateway via the phone menu even tried reseting with 73738 but still no luck.

Any ideas ?

Running Firmware version 3.1.3

[tristen]

I found this post by a person who had a similar problem with accessing the web interface.

Quote:
Pick up your phone and dial:

****
Then dial 73738#
Password is: (usually) 7756112# could be: 8995523#
enter 1 to confirm press # Hang up

pick up the phone and dial
****
then 7932#
Password is: 78196365
Press 1 to Confirm and then hang up.

This just enabled the Web Interface if needed.

If it doesn't work for you, I suggest you do a "Google"
.

[outlaw308]

I tried

****
Then 7932#

Did not ask for a password instead for option so I pressed 1(to enable?)

then 1 to confirm press # Hang up

Still I can not access the web config.

But I have now noticed the power light stays solid blue.

[tristen]

I tried

****
Then 7932#

Did not ask for a password instead for option so I pressed 1(to enable?)

then 1 to confirm press # Hang up

Still I can not access the web config.

But I have now noticed the power light stays solid blue.

I am sorry that the information I posted hasn't been more useful.

Perhaps some of the Linksys/Cisco forums or Linksys/Cisco themselves, will be a fruitful source of information. Have you tried contacting them?

Is the unit "locked" to an existing VOIP providor, thus preventing access via the web interface?

I am unable to help further - I repeat my previous suggestion, "If it doesn't work for you, I suggest you do a "Google".

Do some more of your own research and hopefully you will find the answer to your problem.

[hoe]

pick up the phone connected to the pap2

dial ****

you will hear 'configuration menu. please enter option followed by the pound key'

enter 110#

you will then hear the ip address of the pap2

enter this into your browser.

this is asssuming it is unlocked...

to reset it to factory default dial 73738

[outlaw308]

pick up the phone connected to the pap2

dial ****

you will hear 'configuration menu. please enter option followed by the pound key'

enter 110#

you will then hear the ip address of the pap2

enter this into your browser.

this is asssuming it is unlocked...

to reset it to factory default dial 73738

I have looked thru the web and nothing seems to help.

I have done the **** and 110# which gives me the IP address but when entered in to a web browser page can not be found. I have done a master reset, and just now from Linksys support tried a firmware update but even the updater can not find the linksys by IP or MAC.
does not respond to pings or anything.

I guess it is just DEAD. time for a new one (unless the actual ethernet port is stuffed?)

Thanks guys anyway for your input.

[tristen]

1/. Is the PAP2's i.p. address in the same range as the PC you are using?
I.E. Are both units using 192.168.0.xxx or similar?

2/. Are you attempting to connect to the PAP2 via a router or direct connection to the PC?

[outlaw308]

The ATA is connected thru a switch & router.

My PC IP is 10.0.0.11
Linkysys is 10.0.0.20
Subnet is 255.255.255.0
Gateway is 10.0.0.138

The pap2 gives the correct settings via the IVR menu.

[fromaron]

Before you call it dead, try resetting to factory settings. This saved my router once, otherwise being "dead".

[tristen]

The ATA is connected thru a switch & router.

My PC IP is 10.0.0.11
Linkysys is 10.0.0.20
Subnet is 255.255.255.0
Gateway is 10.0.0.138

The pap2 gives the correct settings via the IVR menu.

O.K. So this all looks correct.

Can you "ping" the unit from your P.C.? (Ah ... I forgot that you said see you cannot ping unit).

My next step would be to restore to factory defaults. as fromaron has suggested.