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Thread: sattrronics.net

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    Default sattrronics.net

    Hey just wondering if anyone has tired to buy stuff from sattrronics.net. They use to be quite good but I can't get anyone to reply to my emails. Anyone else having problems with contacting them. Any suggestions for other suppliers that sell a similar range of stuff???



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    Junior Member vbthanks's Avatar
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    I had problems.

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    Are they cheap compared to other sat shops?
    They dont seem to have a good rep going by the threads from last year before the crash.

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    products are ok but service/communication isn't to good

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    They are ok but really slow, it's a one man band.

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    i have found that if rob doesn,t answer fairly well straight away he is away on one of his fact finding trips and will answer as soon as he is back
    and i have never had a problem with him and i,ve bought maybe 20 items at differing times from him

    grant

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    Quote Originally Posted by aaeon.1 View Post
    i have found that if rob doesn,t answer fairly well straight away he is away on one of his fact finding trips and will answer as soon as he is back
    and i have never had a problem with him and i,ve bought maybe 20 items at differing times from him

    grant
    Same here. Also when there is a problem Rob will help to solve it. (Except gamma os loading, obviously )
    From the other hand if you are after urgent supply and can't contact Rob straight away, go for another supplier. You are the customer with money and have rights to select who to pay.

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    Senior Member z80's Avatar
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    I have no problems with sattronics.

    But to get a bargain requires patience.

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    I have bought from Rob on several occasions and have never had a problem, ever.

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    if you are in a hurry go else where , but if you want good items and good backup then Rob is your man

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    And if your a tard or otherwise 'simple' regarding matters relating to Sat TV, leave the bloke alone.

    You can ask questions here.
    5th Wyking Panzer Division

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    I have bought several items from Rob. Prompt service, good prices and seems like a good bloke .

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    its not owned by rob any more

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    Quote Originally Posted by okthen View Post
    its not owned by rob any more
    So, if members buy from SatTronics they will be sending money to an unknown proprietor with no shop front, in an unknown location and whose bona fides are unknown. This proprietor doesn't seem to answer emails even when a customer wants to buy something. How less inclined will he/she be to respond to emails asking for an exchange or refund?

    We really are a trusting lot. Thank heavens for bank chargebacks and PayPal dispute resolutions. Without these we really would be undone.

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    Quote Originally Posted by fudda View Post
    So, if members buy from SatTronics they will be sending money to an unknown proprietor with no shop front, in an unknown location and whose bona fides are unknown.
    Just like Ebay

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    you might find this thread intresting

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    I think you guys will find Rob is in Indo

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    I have tried for a month to get a reply to questions, nobody is answering them which makes me hesitant to order, if the stuff is going to take as long to arrive as the emails are, ie, never?

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    Free advice isn't mentioned anywhere on their website.

    I guess it depends on your questions.

    They may have been deliberately ignored ?

    I do it everyday and am getting good at it.

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    Junior Member satfacts's Avatar
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    Quote Originally Posted by eMoo View Post
    I have tried for a month to get a reply to questions, nobody is answering them which makes me hesitant to order, if the stuff is going to take as long to arrive as the emails are, ie, never?

    If your questions are of a technical nature ask them here do you have a spam filter and not getting replys maybe you are just asking silly questions that dont warrant answers
    The guys at Sattronics have been having a hard time with floods give them a break

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