Originally Posted by
Absolutlea
I am really hoping someone can help me, I had a similar problem and with the same alarm and unfortunately I didnt see this thread until after the alarm installer came out and reprogrammed our alarm to go to our mobiles instead of back to their monitoring station. The problem is at 1.35am this morning our mobiles kept going off and the alarm was trying to send a signal back to base, I know previously that was when the monitoring station would send the signal.
The particular security company who installed it have been nothing but a pain to deal with (and they cost us a considerable sum when they didnt ask us if we had any pets which we do so they installed normal PIR's and subsequently had to replace, although they pushed every other upgrade under the sun which we took) and I really dont want to have to call them again as they will probably want to come out and charge us again!
When they decommissioned the monitoring shouldnt that have stopped this, also the installer 'conveniently' didnt give my husband the master code - HELP!
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