HELP tom tom go930 screen freezes

[boyblueeye]

After using tomtom update my go930 now has problems

my go930 buttons stop working after about 20sec of GPS unit loading up and then it just resets/reboots. (9 out of 10 this happens the other time it works fine)

so would this be a software problem or a hardware issue as tomtom wants $99 just to look at it ?

i have no backup to Reformat and test to see if it fixs the problem

boot 5.5120
map 8.351
v720.1868

[djc151084]

After using tomtom update my go930 now has problems

my go930 buttons stop working after about 20sec of GPS unit loading up and then it just resets/reboots. (9 out of 10 this happens the other time it works fine)

so would this be a software problem or a hardware issue as tomtom wants $99 just to look at it ?

i have no backup to Reformat and test to see if it fixs the problem

boot 5.5120
map 8.351
v720.1868

Ok perform a hard reset (hold reset for 30sec) then use the Let me know if you need further assistance

[boyblueeye]

ok so after stuff around with it the other night for over 2 hrs,resets, connecting it back up to tomtom home etc it seems to fixed itself so hopefuly the problem does come back if it does i will try this clearflash tool ( the tomtom surport help line didnt even mention this so what good are they)

[djc151084]

ok so after stuff around with it the other night for over 2 hrs,resets, connecting it back up to tomtom home etc it seems to fixed itself so hopefuly the problem does come back if it does i will try this clearflash tool ( the tomtom surport help line didnt even mention this so what good are they)

TomTom support are not very good. just write back here if you have more issues