Page 1 of 4 1234 LastLast
Results 1 to 20 of 75

Thread: Telstra Bigpond

  1. #1
    Administrator
    admin's Avatar
    Join Date
    Jan 2008
    Location
    Victoria
    Age
    56
    Posts
    31,150
    Thanks
    2,238
    Thanked 13,731 Times in 5,823 Posts
    Rep Power
    4552
    Reputation
    165805

    Default Telstra Bigpond

    Well I never thought I would do it but I have churned to Bigpond. Part of the reason was to see if I really could get ADSL2 and unfortunately I cant. But I am on 8000/384 25 gig for $50 which is better than what anyone else is offering me at the moment.

    Churn was pain free, all Telstra employees I spoke to were Australian. One even called me mate !

    Scary.



Look Here ->
  • #2
    Super Moderator shagga66's Avatar
    Join Date
    Jan 2008
    Location
    Melbourne
    Age
    53
    Posts
    1,085
    Thanks
    237
    Thanked 127 Times in 80 Posts
    Rep Power
    254
    Reputation
    1014

    Default

    Must be something in the air mate, I went telstra with my iPad , good price and best coverage.
    They have even released some really good mobile phone caps now.

    Felt really strange actually calling telstra...Who would've thought...lol

  • #3
    Senior Member ATTITUDE's Avatar
    Join Date
    Jan 2008
    Age
    59
    Posts
    1,077
    Thanks
    93
    Thanked 330 Times in 129 Posts
    Rep Power
    259
    Reputation
    1345

    Default

    I changed to that offer as well,it runs out at end of this month,anyone who is still on the old $69,00 for 1500 and 12 gig download want to hurry.
    Last edited by ATTITUDE; 25-06-10 at 09:59 AM.

  • #4
    Super Moderator shagga66's Avatar
    Join Date
    Jan 2008
    Location
    Melbourne
    Age
    53
    Posts
    1,085
    Thanks
    237
    Thanked 127 Times in 80 Posts
    Rep Power
    254
    Reputation
    1014

    Default

    If my house ever gets finished that looks like a good plan as I know I won't get adsl2

  • #5
    Senior Member
    fandtm666's Avatar
    Join Date
    Jan 2008
    Posts
    5,502
    Thanks
    244
    Thanked 990 Times in 465 Posts
    Rep Power
    1189
    Reputation
    40447

    Default

    to be honest i have been looking at them as well because i will never get adsl2 from anyone else.Its just the fact they count uploads that has stopped me because wife and daughter rack up the uploads with video to the other child in england every day
    dont say linux if i wanted it id install it

  • #6
    Premium Member
    ol' boy's Avatar
    Join Date
    Jan 2008
    Posts
    17,662
    Thanks
    8,131
    Thanked 10,460 Times in 5,194 Posts
    Rep Power
    4471
    Reputation
    184272

    Default

    I'm in an ADSL1 area... but for some reason, the last Bigpond modem i set up here, was on ADSL2?? Got download speeds of 30mb/s... i was impressed.

    Yet even on the Bigpond site, when you add a phone number for this area, it says no ADSL2 is available, please choose from our ADSL1 plans.

    Anyway, it really sucks that ADSL2 is so much cheaper and that they rip you hard for ADSL1.
    I was happy with my ADSL1 8mb/384 from iinet, but it just got too $$$

    Perhaps Telstra is finally working out where all its customer went??
    I must admit, with 3G or NextG... They have it covered, any other carrier is lousy.

    Not sure i could ever bring myself to paying them another cent though, too many years of being ripped off to forget that easily.

  • #7
    Senior Member
    LeroyPatrol's Avatar
    Join Date
    Jan 2008
    Location
    N.E. Vic
    Posts
    16,229
    Thanks
    3,528
    Thanked 4,710 Times in 2,797 Posts
    Rep Power
    1669
    Reputation
    46551

    Default

    Quote Originally Posted by diavalo13666 View Post
    to be honest i have been looking at them as well because i will never get adsl2 from anyone else.
    I'm not so fussed about downloads or uploads because I only use a few gig. It's more the speed. I'm on the 1500 plan with aanet and it's the lowest download plan 7gig and I never hit that. It's now $45.90 so I figure may as well splurge the extra $4/month to go faster lol

    ....Leroy
    XCRUISER HDSR600HD twin sat and terrestrial receiver $OOS *
    XCRUISER HDSR385 Avant - sold out$OOS UltraPlus DVB-T and DVB-S2 tuners $49 Remotes $OOS

  • #8
    Administrator
    admin's Avatar
    Join Date
    Jan 2008
    Location
    Victoria
    Age
    56
    Posts
    31,150
    Thanks
    2,238
    Thanked 13,731 Times in 5,823 Posts
    Rep Power
    4552
    Reputation
    165805

    Default

    I've gone from 50 gig 1500/256 including up and down and using 10-12 gig a month. So I should still only use roughly the same amount even with the faster speed because I gave up trying to download the internet about 5 years ago

    Edit : Doorbell, registered post package containing a line filter and a setup CD Keep filter, CD in bin.

  • #9
    Premium Member
    ol' boy's Avatar
    Join Date
    Jan 2008
    Posts
    17,662
    Thanks
    8,131
    Thanked 10,460 Times in 5,194 Posts
    Rep Power
    4471
    Reputation
    184272

    Default

    Quote Originally Posted by LeroyPatrol View Post
    I'm not so fussed about downloads or uploads because I only use a few gig. It's more the speed. I'm on the 1500 plan with aanet and it's the lowest download plan 7gig and I never hit that. It's now $45.90 so I figure may as well splurge the extra $4/month to go faster lol

    ....Leroy
    Like you Leroy, i started with 1500/256 with iinet, within 2 days i went to 8000/384 for an extra $10 a month.
    And once you do that (download 700mb in 20min) its very hard to go back.

    Youtubes etc are another area you notice the big difference.

    But in saying all of that, Bigpond has also had the best ping times of ISP's i've used.. good for page to page jumping and CSing i guess.

  • #10
    Administrator
    admin's Avatar
    Join Date
    Jan 2008
    Location
    Victoria
    Age
    56
    Posts
    31,150
    Thanks
    2,238
    Thanked 13,731 Times in 5,823 Posts
    Rep Power
    4552
    Reputation
    165805

    Default

    Quote Originally Posted by oceanboy View Post

    But in saying all of that, Bigpond has also had the best ping times of ISP's i've used.. good for page to page jumping and CSing i guess.
    Thats an interesting point. My pings have gone up from Internode to Telstra....I would have thought the same or less.
    But I did notice in the Bigpond member area there is an option to change your line profile yourself stating that the other profile will give you faster ping times but possible drop outs.

  • The Following User Says Thank You to admin For This Useful Post:

    ol' boy (25-06-10)

  • #11
    Junior Member Goose's Avatar
    Join Date
    Nov 2008
    Location
    in a House
    Posts
    78
    Thanks
    63
    Thanked 5 Times in 4 Posts
    Rep Power
    190
    Reputation
    35

    Default

    Quote Originally Posted by Sanity View Post
    Churn was pain free, all Telstra employees I spoke to were Australian. One even called me mate !
    Scary.
    Just wait till u call Technical Support you wont be so Happy then

  • #12
    Senior Member
    Philquad's Avatar
    Join Date
    Jan 2008
    Location
    nelson bay
    Age
    55
    Posts
    3,872
    Thanks
    192
    Thanked 1,305 Times in 783 Posts
    Rep Power
    665
    Reputation
    16938

    Default

    his right in a way
    i been on dodo 1500k for yrs
    then i found they offered 8mb for extra $10 (they call it adsl2 but its really high speed adsl1)
    anyway, i had dodo @ 8mb for few days, then it died to 3mb with no fixable answer
    so i spat it with dodo, churned to bigpond on a fox\phone\net bundle
    took a month to swap lol, god knows why (know he dont)
    ends up, i had a bad phone filter on 1 of the phones killing the speed
    long live dodo

  • #13
    Senior Member Woodstock's Avatar
    Join Date
    Jan 2008
    Location
    Mt Gambier
    Age
    51
    Posts
    1,728
    Thanks
    74
    Thanked 82 Times in 57 Posts
    Rep Power
    261
    Reputation
    336

    Default

    pfft bigpuddle ... ya lucky first up sanity .. give it time ! I say 3 -4 weeks .. and ya won't be so happy ! 99% of broadband issues are with bigpond
    Trust thyself only, and another shall not betray thee.

    http://s18.postimage.org/h9xu3rrhx/fb_sevapers.jpg

  • #14
    Administrator
    admin's Avatar
    Join Date
    Jan 2008
    Location
    Victoria
    Age
    56
    Posts
    31,150
    Thanks
    2,238
    Thanked 13,731 Times in 5,823 Posts
    Rep Power
    4552
    Reputation
    165805

    Default

    Why wont I be happy in 3-4 weeks ? I'm not someone who subscribes to bagging Telstra, Microsoft, Bill Gates etc because its cool and funky. I dont ring ISP support lines unless there is a problem at the ISP end......something I have rarely had to do in having 10 years of ADSL.

    I would be interested to hear your source for 99% of Broadband issues are with Bigpond ? I have had ADSL1 which is supplied by Telstra Wholesale for 10 years with almost zero problems. I cant see how buying a product directly rather than buying from a third party is going is going to effect my internet.

  • #15
    Senior Member Woodstock's Avatar
    Join Date
    Jan 2008
    Location
    Mt Gambier
    Age
    51
    Posts
    1,728
    Thanks
    74
    Thanked 82 Times in 57 Posts
    Rep Power
    261
    Reputation
    336

    Default

    When I receive calls from customers saying there internet not working .. I say let me guess your with Bigpond .. and yes they are ... there support gives up after first call suggests they ring pc technician ... only reason I bag telstra is there support is crap .. its Indian call centre with scripts and all they know.. can't complain keeps me busy !
    Trust thyself only, and another shall not betray thee.

    http://s18.postimage.org/h9xu3rrhx/fb_sevapers.jpg

  • #16
    Senior Member
    Join Date
    Jan 2009
    Age
    45
    Posts
    555
    Thanks
    2
    Thanked 82 Times in 64 Posts
    Rep Power
    235
    Reputation
    1564

    Default

    I also just churned over from internode on some special trial

    Naked ADSL 1 or 2, but I still get to keep my home phone number so I can recieve calls, just can not make any, which is basically what I was doing before. So I now save on my line rental.


  • #17
    Senior Member roguefan99's Avatar
    Join Date
    Jan 2008
    Posts
    1,459
    Thanks
    1
    Thanked 148 Times in 109 Posts
    Rep Power
    258
    Reputation
    633

    Default

    Quote Originally Posted by Goose View Post
    Just wait till u call Technical Support you wont be so Happy then
    They have techinical support? I always have to walk them through eveything is wrong and never actually get the problem fixed until I let them know what they have to do and the codes they have to implement. Saying this, if you ever have a problem with tech support on Bigpond, email David Thornley (or what ever the CEO's spelling is) and let him know. That will get any problems you have fixed (I had to, with respect to the metering system, which kept screwing up)
    Coding in C is like sending a 3 year old to do groceries. You gotta tell them exactly what you want or you'll end up with a cupboard full of pop tarts and pancake mix.

  • #18
    Registered User

    Join Date
    Apr 2009
    Location
    Discovery Coast Qld
    Age
    60
    Posts
    1,127
    Thanks
    114
    Thanked 370 Times in 228 Posts
    Rep Power
    353
    Reputation
    6687

    Default

    My story is a good news one for Telstra
    2 years ADSL2+, (a little expensive but there is no alternative in the middle of nowhere in the bush.)
    Even got a $10 discount for whingeing (asking nicely )
    Had tech probs once, left the pooter on over night as instructed, next morning sorted,they had to re-jig the modem.
    Nice thank you call, from a Phillipino woman, to make sure it was OK.
    Prior to that had cable in Melb for 5 years no problems.and dial up before then again no problems

  • #19
    Senior Member
    LeroyPatrol's Avatar
    Join Date
    Jan 2008
    Location
    N.E. Vic
    Posts
    16,229
    Thanks
    3,528
    Thanked 4,710 Times in 2,797 Posts
    Rep Power
    1669
    Reputation
    46551

    Default

    Quote Originally Posted by Dishtrackted View Post
    My story is a good news one for Telstra
    2 years ADSL2+, (a little expensive but there is no alternative in the middle of nowhere in the bush.)
    Even got a $10 discount for whingeing (asking nicely )
    Had tech probs once, left the pooter on over night as instructed, next morning sorted,they had to re-jig the modem.
    Nice thank you call, from a Phillipino woman, to make sure it was OK.
    Prior to that had cable in Melb for 5 years no problems.and dial up before then again no problems
    I note you mentioned Phillipines. This is the only call center out of Oz. They don't have any Indian call centres. You might get an Indian in a call centre though!

    Leroy
    XCRUISER HDSR600HD twin sat and terrestrial receiver $OOS *
    XCRUISER HDSR385 Avant - sold out$OOS UltraPlus DVB-T and DVB-S2 tuners $49 Remotes $OOS

  • #20
    Premium Member

    Join Date
    Feb 2008
    Posts
    3,688
    Thanks
    1,938
    Thanked 2,104 Times in 1,050 Posts
    Rep Power
    967
    Reputation
    32468

    Smile

    Just signed up to a bundle from Telstra $148 per month, 200gb (then 64kb)
    Elite bundle (30gb/min), all std, local and to all mobiles Inc plus cheap Int calls 3c min
    This because my teenage boys ringing their girl friends on their mobiles late at nite, last bill $483 inc a $49 mobile plan. Working on the theory by the time 24 months is up hope fully the fibre is operational. Also at these prices i can pull Netfone, another saving
    Things are beginning to improve at last
    Last edited by allover; 30-06-10 at 11:50 AM.
    There is a fine line between "Hobby" and "Madness"

  • Page 1 of 4 1234 LastLast

    Bookmarks

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •