Optus Cable Modem
Has anyone been able to upgrade their cable modem to a better model without optus technician coming out to install.
Currently in use is a SB3100 which is only 10mbit. Need to upgrade to a SB5XXXX model to allow 100mbit connection.
Can you pickup someones from Ebay or here and use their unit.?
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Optus will insist that a technician be sent out regardless.
On arrival he then contact Optus support and quote your MAC addy and your right to go.
Of course, your probably going to be $99 out of pocket.
How do I know you ask?
I have my brothers spare 5100 sitting here and Im still using the older 4200 model.
I got a free "upgrade" to the 5100...just winge that your connection keeps braking down..they should send someone to install a 5100
later
My parents got a new cable modem sent out to them from optus because there old one will stop working on April 18th, no optus technician required to come out and I am going there to install it tomorrow.
The modem they have is one of the original ones, Nortel i think it is and has 10mbit. I think it is only DOCSIS 1 and they are upgrading the network in the area and the DOCSIS 1 network will be switched off.
100mbits ? Am I missing something?Originally Posted by ocd_csv
What I found is that on the SB3100 the maxed out speed is 550kb/s yet on a SB5XXX the speed is 1mb/s (where b is bytes not bits)
The only difference between the two is the network port speed (10mbit verses 100mbit)
Yeah want to avoid having a tech come out to read a MAC address seems a real waste of time as I need to stay home for 4 hour window for 5 second job. Plus the costs.
@shortcity
I like the idea of a free upgrade to either the SB5100 or other but they have logs how often the modem is down and why. I tried the complaints line before and it didn't work for me.
mate
if youve got a sb3100
youve obviously been with optus for a very long time.
if your contracts up tell them you want a new modem or you'll jump ship and im pretty sure they will comply. You'll probably have to sign up for another 24 months though.
best of luck
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