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Thread: Office Voip?

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    Senior Member mattwalker's Avatar
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    Default Office Voip?

    So here is the deal.

    We have a commander system and it is 5 years old.

    Still works fine.

    We have 5 lines coming in.

    We spend $600pm on calls and line rental.

    We spend $700 pm on commander system (out of contract)

    How do we save money?




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    Junior Member screwloose's Avatar
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    are you calls local or std?

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    Senior Member mattwalker's Avatar
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    mainly local and mobile

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    Junior Member screwloose's Avatar
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    you can get a ATA and come voip lines. i would recommend them only for outgoing calls. The company i work for do this sort of stuff and we are in lilydale if you want a hand.

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    Skype phones with Skype In & Out and a good internet connection.
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    Default business voip

    You could try exetel.com.au.
    I have been with them for internet for 5 years and voip for 3 years.
    They have good pricing due to being family owned company.
    Try the number below, see what they can do for you.
    Sales Phone: (02) 8030 1002

    Fred

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    Senior Member mattwalker's Avatar
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    Thanks guys

    @porkop - we had Skype at Selby and it was truly horrible for business

    @freds - I will have a look and see what they have to offer

    @screwloose - I think this is what we are looking for - give us a call when you are out this way next!

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    Quote Originally Posted by mattwalker View Post
    So here is the deal.

    We spend $700 pm on commander system (out of contract)

    if you are out of contract why are you still paying this. the model in the commander

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    Junior Member brotherbear's Avatar
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    I suggest looking into Virtual PBX. MyNetFone and IInet have a good service on these products. If you choose to get VPBX you may either need to upgrade the commander or purchase some VOiP Deskphones (Cisco SPA504G) which are about $130.00 each.
    "I can't believe you totaled a mammoth"

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    Quote Originally Posted by mattwalker View Post
    So here is the deal.

    We have a commander system and it is 5 years old.
    Still works fine.
    We have 5 lines coming in.
    We spend $600pm on calls and line rental.
    We spend $700 pm on commander system (out of contract)


    How do we save money?

    Obviously with 5 incoming Lines, a simple ATA / Skype system would not suffice, because you also have inhouse communication, you might have a receptionist?
    You could plug multiple ATA's into the PABX if you want to save money, but this also has restrictions compared to SIP accounts.

    So an IP PBX is the ultimate answer, depending on your calls, Local / STD/ Mobile to how you go from there, remember when the net is out and you only have one line (pstn), your system is restricted.

    We could assist with tailoring a system to suit your needs with NO $ down on the hardware / setup.

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    Quote Originally Posted by mattwalker View Post

    We spend $700 pm on commander system (out of contract)

    How do we save money?

    Seems excessive ! Would that be P/A (per annum) by chance.

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    Quote Originally Posted by thesideshowbob View Post
    if you are out of contract why are you still paying this. the model in the commander
    That would be for An SLA (Service Level Agreement)

    Aka. To provide a prompt service... and may include a lower service charge fee, and sometimes some hours included in that plan.. Albeit a TOTAL RIP OFF and cash cow, money for NOTHING !!!

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    Default why you still paying maintenance?

    Voip is good if your data is good use skpye on a pc to see if you have reliable internet before you go spending money on a hosted voip pabx once installed with crap calls you will spend more money going back to reliable pstn. there are plans which you could sign up to with carrier which included all calls

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    I am located in the US, but we use a FreePBX box, it used to be local at my office (Physical machine) but I recently moved it to Amazon Web Services, we then use a wholesale voip provider for the minutes. We have an office of around 12 people and we maybe pay $40US a month for all our calling.

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    Yeah, as other have said an IP-PBX is your answer...

    The problem I have found with Virtual PBX providers is the expense of the handset rentals... One customer I have runs a small 10 unit holiday resort, they started of looking into Virtual PBX but with the 18 extensions they have it was over $200pm plus then the external lines. I managed to provide a system that includes 4 external lines, customised IVR, any number of extensions, QOS of their internet connection to ensure quality phone calls, automated out of hours transfer, and ultimate fail-over system. They've now managed to get their complete bill to below an average of $50-80pm which includes international calls. The only initial expense they had was the supply of IP-Phones and other hardware to allow for controller WiFi access. The other advantage is all the configuration is done remotely, so all I had to do was freight out the phones and they managed to plug them into their network.

    Willing to help if you need

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    The thread is almost 6 years old.

    Pointless posting in it.

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