Reply With QuoteWhen my Brivis unit failed I called Brivis themselves.
Leroy
My Central Heating has failed...
I have a Braemar Spectralink installed and tonight is has failed.
Does anyone have any idea who the service agents are.
Last edited by Seymour Butts; 14-08-11 at 08:07 PM.
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When my Brivis unit failed I called Brivis themselves.
Leroy
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Thanks Leroy, I know I said Brivas (thats the one I should have bought) what I meant was Braemar
braemar service agents.
G'Day Cobber,Originally Posted by Seymour Butts
Just do a google for "braemar service agents".
You will need to input your location.
Your original query did not specify?
Kindest Regards, " The Druid ".
Gas?
Not holding the pilot light? Or is it electric of electronic ignition?
If its gas and not holding the pilot light get the thermocouple changed first, if its playing up it wont allow the pilot light to lock, Reece plumbing sell universal ones for less than $50 last time i needed one.
Seymour Butts (15-08-11)
I have a service agent coming out this morning, I'm not sure of the problem because the unit is in the roof - it's a ducted system, but you can hear things attempting to fire up and the burners do in fact ignite but it only lasts about 3 mins and then the system goes into reset mode. It's almost feels like not enough gas is getting to the system.
The reason I imply this is because this has been happening for a while now and it's always on the coldest nights and usually at peak time - I really do wonder if our supply is low/weak/limited.....
Last edited by Seymour Butts; 15-08-11 at 12:20 PM.
Let us know what it is out of curiosity and in case i ever get the same symptoms next time mine plays up.
Ill laugh if its a dodgy thermostat or the internal overheating sensor is tripping and switching it off.
Service man has just left - Fantastic guy, for the first time ever I felt I was talking to someone who knew what he was doing. PlumbFirst is the company name 1800 05 06 07.
Apparently the flame burners were failing to ignite, the last time this happened the then service agent charged his service fee (from memory about $225.00) then ordered a new flame sensor in and charged me $350.00 for the part and installation. This was about two years ago and the unit had then only been installed for about 2 years.
This guy said - No need for that at the moment I'll just give the ignition leads and the sensors a good clean they should then last you at least another two years and then we may have to clean them again - Total charge $200.00 and he was here for a good hour and a half.
I'm very impressed
Are you now thinking what I'm thinking.... The first guy didn't replace the Flame sensor, he simply cleaned it?? not that I'm a conspiracy theorist but I'm sure I have 'Sucker' tattooed across my forehead.
Thanks for the input guys, much appreciated.
My unit is 4 years old and has been playing up for 2 years intermittently. Occasionally, it starts blowing cold air. You cant turn it off other than by switching the power off at the fusebox as none of the controls will work at all (one/off, temp up/down etc)
Anyone have any ideas ? Its not a major issue...yet
One thing I didn't notice with mine was a number that appeared on the panel whenever the unit failed - in my case a 7, apparently this is an error code (Doh!!!) perhaps there's an error code associated with yours.
I found this Braemar PDF in my travels, It covers many Internal and External PDF instalations and list all the associated error codes.
Im in a similar boat from last winter.My unit is 4 years old and has been playing up for 2 years intermittently. Occasionally, it starts blowing cold air. You cant turn it off other than by switching the power off at the fusebox as none of the controls will work at all (one/off, temp up/down etc)
Anyone have any ideas ? Its not a major issue...yet
I just use my inverter system now, when i get in the mood i might just update the ducted heating system to a new one, its already 15 years old and im sick of climbing into the roof to turn the pilot back on.
The inverter system i put costs us less to heat the whole house than the old gas ducted system.
Cowinkydink
My dads did too
He had a power outage and the unit stopped
Could be related or the cause of the power outage??
Was getting a guy out this afternoon.
I recently repaired one of these for a good friend , it was sometimes starting and stopping after a couple of minutes , sometimes not responding , occasionally the fan wouldn't start so the unit would switch off , basically a whole heaps of random faults that were getting worse and worse .
I got him to take the controller board out and bring it in to me , the main filter cap was completely dead , there were also bad /dry joints all over the place , took care off it in about 5 minutes and he re-installed it , hasn't missed a beat in 5 weeks.
Cost $3.70 for Filter cap and about 2 cents worth of solder
A bump for an old thread......I was helping my neighbour yesterday with his Braemar gas Ducted heating which was doing what Seymour mentioned. I actually ended up here in a Google search.
His heater display was flashing RESET with an error code of 7......he could reset it and it would work for a while then do same.
After a Google of Braemar error code 7, I found this list :
Code. Description.
1. P-55 closed at start
2. P-55 failed to close
3. P-55 open during run
4. Thermistor >70 degrees during run
5. Thermistor nor connected or short circuit
6. OT4 opened (TG5 only)
7. Ignition failure
9. Internal memory failure
10. HX OT1 opened
11. EFS shutdown
12. P-100 closed at start
13. P-100 failed to close
14. P-100 open > 30 sec during run
15. Thermistor in cool location in duct
16. Thermistor not installed in outlet duct
17. Condensate detected in run (TGS only)
18. Condensate detected at start (TGS only)
19. HX OT2 open at start
Our error being ignition failure, I Googled further and found cleaning the ignition flame sensors sometimes worked .
This is what they look like, his had 2 so we cleaned both :
The metal rod bit (with the 90 degree bend) gets a carbon build up on it and sends confusing info to the electronics board. One had major build up on it and we gave it a clean with wet and dry paper. Put it back in (they only have 1 screw) and fired it up. Fixed.
Sorry to hear it cost you $575 at the time, these service companies are outright thieves. It took us under 30 mins to diagnose, get in roof and clean it and get back down. Glad that you did post about it at the time though as your post was a great help to us.
enf (07-07-15),Godzilla (07-07-15),Seymour Butts (07-07-15)
While on this topic, mine started playing up about 18 months ago.
I could hear the burners ignite, but it would shut down after a few minutes with no air coming out at all. Mine is an old builders range and didnt display a code.
I was lucky enough to get a decent tech who didnt rip me.
The fans on these heaters have a starter, just like the starters that fluorescent lights have (except bigger). When they fail, the fan cant start itself moving.
I had to pay $200 odd dollars for the service fee which included 30 mins labor. The starter was $15. The tech told me that "less honest" techs tell the customer the fan has blown up and charge $400 for a new one. He fixed it in 5 mins and then said as I am entitled to 30 mins Labor that he would go up with a vacuum and clean the inside of the whole unit which was good of him.
If it happens again, I can fix it in 5 minutes.
enf (07-07-15),LeroyPatrol (08-07-15),Seymour Butts (07-07-15)
But would you travel to Werribee for $$$ and that 5 min fix
In hindsight I should have posted my Facebook status as: "I've blown the head gasket on my 1997 XR3i" rather than "I've just buggered a 14 year old escort".
The police still haven't seen the funny side, my lap top's been confiscated and the wife has gone off to her mum's.
My parent's 35 year old central heating also failed,called a plumber,found the thermocoupler shit itself,replaced it a few times, the capacitor failed about 5 years ago,then the last part that gave away was the module, which no longer available.We ended up replacing the dinosaur unit a few weeks ago and replaced it with a Brivis unit (about a 1/4 of the size of the dinosaur unit),It's been working like a dream and more low cost effective to run.
sounds like it had a cross ignition failure, all 4-5 burners must ignite within a predetermined time otherwise shutdown & error code - cleaning of all the burners & sensor will do the trick
woteva
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