G'Day Cobber,
If you have an Austar subscription, they should fix that.
Check that the box LNB Installation menu is set the same as the LNB. (10700).
Check the output H/V, 18/13 Volts from the box and at the LNB.
Check cables for continuity and shorts with a multimeter.
Is it a single tuner or twin?
Was it previously working?
Kindest Regards, " The Druid ".
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