Virus On Kids Computer?

[Biggun]

My kids computer seems to have something horribly wrong!!!!!! Its running AVG Free AV, Spybot, Adaware. But still millions of popups and all sorts of crazy behavior. I have run all of the above programs to no avail. Getting desperate. Dont want to re format if poss. Any help appreciated.
Cheers

[best4less]

check in here you'll find your answers i am sure

[Philquad]

i suggested these 2 < below

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:46:00 PM, on 24/05/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\LTMSG.exe
C:\WINDOWS\system32\service.exe
C:\Program Files\TuneUp Utilities 2007\MemOptimizer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Documents and Settings\[user]\Local Settings\Temporary Internet Files\Content.IE5\SFK3A9I2\HiJackThis[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by OptusNet
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SurfingEnhancer - {57636FBF-8C24-0D22-E203-3D4DFA59E2A4} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: BeSideit IE Helper - {83C35173-E029-42f1-9692-0341EE379A0D} - C:\Program Files\QdrDrive\QdrDrive16.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\s wg.dll
O2 - BHO: (no name) - {E542F48C-E00D-4DA8-B1B0-C3A2EA525BCE} - C:\Program Files\NetMeeting\hysicyja66225.dll
O2 - BHO: SmartEnhancer - {F608C2D0-846D-4F0E-E47A-88367C887707} - C:\Program Files\SmartEnhancer\SmartEnhancer-1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7 < this
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [MDNS] C:\WINDOWS\system32\service.exe < this
O4 - HKCU\..\Run: [TuneUp MemOptimizer] "C:\Program Files\TuneUp Utilities 2007\MemOptimizer.exe" autostart
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
O4 - HKCU\..\Run: [VnrPack16] "C:\Program Files\VnrPack\VnrPack16.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: Add to Windows &Live Favorites -
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://dsl.optusnet.com.au/
O16 - DPF: {0D41B8C5-2599-4893-8183-00195EC8D5F9} (asusTek_sysctrl Class) -
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) -
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PCLEPCI - Pinnacle Systems GmbH - C:\WINDOWS\system32\drivers\pclepci.sys

--
End of file - 6659 bytes

[biggeorge]

Start by getting rid of any and all yahoo and google toolbars.

Actually, just trash all the shit thats not necessary.

Do you have Kazza or anything similar??? For getting mp3 files, sharing, etc.

Looks like you might need to retrain your kids to "just say no" to some things, like "should I automatically install google toolbar?" etc..

Biggun, PM me and let me know what programs you have running. You never need to reformat it.

[ssrattus]

Follow the steps in the link here will get you on your way to cleaning up your PC.

[Colin 2905]

Its running AVG Free AV, Spybot, Adaware.

I had been using AVG Free 7.5 on my machines at home until recently, but with its impending demise since the release of 8, I thought I'd read up on 8 before trying it. What I read about AVG 8 (bloated, resource hog, clashes with Spybot, etc) was enough for me to not even try it, but move to Avast 4.8 Home (free) instead.

[Biggun]

Thanks All, Seem to have fixed it. Thanx Best4L, SDFix was what fixed it. I Usually use Avira AV, but have just been lazy.
@ Biggeorge, Yeah its got Google toolbar and they use limewire lol, got to get off my ass and do some preventative maintenance, instead of all this salvage work. Will keep advised of the outcome.

Cheers

[BCNZ]

Limewire is SPYWARE CITY.

Kazaa and most other file sharing programs fall in the same category.

[Emule is the only one I have found so far that seems fairly benign]

Biggest problem I find with kids is they have no idea what they are clicking on - and click things indiscriminately before they even realise what they've done.

You need some really robust AV software, a good firewall, some tough anti-spyware apps and try to lock their PC down so that malicious programs can't self-install - always run their account as a user-privilege rather than an administrator account.