Hey Guys,

Happy New Year!.

I need some info on setting up a VOIP system (or if you know of any software that does these kind of things) that agents can use to dial out so it will be mainly used for outbound calls.

It needs to be able to record calls and automatically dial the numbers without the agent having to actually dial the number so if a free agent is available the system will dial & push the call to them.

Any feedback would be appreciated.