Originally Posted by
nigeltec
Hi rxl,
RE ComNav v2 (which you have if it works with the XConnect App):
The SMTP Server field found on the Email Setting page is a sham as it cannot be used.
I have tried it with various SMTP servers including TPG, GMAIL, Hotmail and it fails to contact them (FYI I'm an IT guy so have a good idea of what I'm doing).
You have to leave this field blank and it uses some unknown SMTP server, details presumably hardcoded in the firmware.
The result is that the alert email's FROM address will be something like Comnav Security <do-not-reply@mail135-3.atl141.mandrillapp.com>
You CAN enter an email in the Return Address field however that doesn't work properly either as it will just prefix this address to the <do-not-reply@mail135-3.atl141.mandrillapp.com> from address rendering it useless since people cannot hit reply and automatically reply to the Return Address you have entered (which is the intended use of a Return Address).
So in summary leave all the SMTP Server fields blank except for the Port field as even though it doesn't use this field, it still does validation on it so won't let you Save Config if you leave blank.
ComNav v1
FYI the ComNav v1 I used to have did honour the SMTP Server config however it didn't work with the XConnect App so I "upgraded".
I'm pretty disappointed to find that after so many years and after purchasing my 2nd ComNav the firmware is still incomplete.
Regards
Nigel
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