If I can follow the story correctly, Hal is a retailer who does/did sell VAST stb's and he informed his Customers at the time that at a future date, UEC would release an Update to enable those STB's bought 'now' along with buying a new R/C for $60 allow them to record with that STB and of course thats never happend but UEC have instead begun selling VAST stb's with PVR enabled only or with a HDD.
I think Hal can take comfort that he and his customers are not the only ones led up the Slippery cyber slope by UEC and that he was only advising customers with details UEC supplied but to date havent carried out and for that reason Hal need not concern himself because of UEC's laxity.
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