Reply With QuoteI'm glad your happy with the install and product, the remotes are a handy item. Hopefully we dont see you on here with any issues.
plus the 30c daily test report and the 30c open report and 30c close report...
your 73c a day quickly adds up and the company provides you with this cheap monitoring rate because they're making 15c a call back into their own pocket!
I'm glad your happy with the install and product, the remotes are a handy item. Hopefully we dont see you on here with any issues.
I disagree. I have been keeping an eye on my Telstra call log and the alarm is making only 1 phone call a day costing me 30 cents a day. It is calling in at 6.15 am daily.Originally Posted by TheAlarmGuy
Thanks and hope so too. It has been working fine last two days. I do have a 10 year parts warranty and a 2 year labour warranty to fall back on. Plus a 30 day "full refund" guarantee if not satisfied. All this written on the company letter head.
But yes anything can happen in 10 years so let's wait and see.
No O/C for domestic.
I happen to have attended a number of this particular companies very angry customers with monstrous phone bills and horrible installations, some breaching S009:2001 Wiring Rules and just general safety
I found an aiphone handset with 240VAC running through it because the numbnut put his mounting screw through the 4 core then into the light switch active inside the wall cavity - the tech didn't finish the job nor say anything to the client... just left site and never returned, the office also didn't return her calls and that's when I got a call from the client and found that!
with this company, or at least the technician(s) I attended after..... anything is possible!
Note: - name of company was confirmed in a PM from the OP - hopefully they have changed the technicians in the last 12 months!
EDIT: I have been advised via PM from OP that it would appear that this company has improved... slightly... Daily test for domestic is not necessary!
Last edited by TheAlarmGuy; 20-06-12 at 10:24 PM.
Thanks for the heads up in your PM. I will keep an eye on how the system works. However I can't fault the install - it was awesome. I was standing with the installer the whole time. Looks like we got a tech who knows his job and does it correctly.
The phone line has been wired correctly and makes only one phone call - no open/close reports or no arm/dis-arm signals. I was told by the Director himself that additional phone calls will only be made when the alarm is triggered.
I would think that the issues were with the previous models and/or techs.
I'd charge extra for that.
Last edited by downunderdan; 20-06-12 at 10:42 PM.
Andrewpv01 (23-06-12)
Thanks. I will call the company and ask if they will change to weekly reporting as you said in your PM to me.
That's ok with me :-)I'd charge extra for that.
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