Break-in at the VUDU offices.
Recieved this email this morning from vudu.
Anyone else recieve it?
.................
Dear Mr Goat,
We want to let you know that there was a break-in at the VUDU offices on March 24, 2013, and a number of items were stolen, including hard drives.
Our investigation thus far indicates that these hard drives contained customer information, including names, email addresses, postal addresses, phone numbers, account activity, dates of birth and the last four digits of some credit card numbers. It's important to note that the drives did NOT contain full credit card numbers, as we do not store that information. Additionally, please note if you have never set a password on the VUDU site and have only logged in through another site, your password was not on the hard drives.
While the stolen hard drives included VUDU account passwords, those passwords were encrypted. We believe it would be difficult to break the password encryption, but we can't rule out that possibility given the circumstances of this theft. So we think it's best to be proactive and ask that you be proactive as well.
SECURITY PRECAUTIONS:
If you had a password set on the VUDU site, we have taken the precaution of expiring and resetting that password. To create a new password, go to . Click the "Sign In" button at the top of the page. Enter your current username and current password when prompted, then follow the instructions to reset your password securely. Also, if you use your expired VUDU password on any other sites, we strongly recommend that you change it on those sites as well.
As always, remember that VUDU will never ask you for personal or account information in an e-mail. Please use caution if you receive any emails or phone calls from anyone asking for personal information or directing you to a web site where you are asked to provide personal information.
As an added precaution, we are arranging to have AllClear ID protect your identity for one year at no cost to you. We have FAQs on our web site (vudu.com/passwordreset) to answer questions on the incident and to more fully describe how to use the AllClear ID service. We have reported this incident to law enforcement and are cooperating fully with their investigation. We want you to know that we take this matter very seriously, and we apologize for any inconvenience this may have caused you.
Thank you,
Prasanna Ganesan
Chief Technology Officer, VUDU
VUDU.com | Support | Sign In
Please also note that this email inbox is not monitored. To contact us, please visit vudu.com/support.html
Security & Privacy
VUDU protects your security and privacy. We will never ask for personal information (such as passwords or payment information) in an email Postcard. If you receive such a request, please do not respond to the email. See our Privacy Policy
VUDU, Inc., 2980 Bowers Ave. Santa Clara, CA, 95051, UNITED STATES
© 2013 VUDU, Inc. All rights reserved.
| Look Here -> |
Yes I got the email, it's legit. News item on it below
Last edited by pheggie; 10-04-13 at 09:55 AM.
Break-in at the VUDU offices.
On no, they have my fake address in Kansas City and my USA PayPal address. ....
Good luck with that......
Dear Mr Goat............
BillyGoat (10-04-13)
Fake Identity theft is one of the biggest growth markets for organised crime.Originally Posted by hoe
Is anyone having issues with Vudu over the last few days?
I haven't tried Vudu in the last few days, but........
The Quality of Amazon Instant Video has been reducing to the lowest Quality Level & is not very pleasant viewing, lately
& I noticed Huluplus was buffering (freezing) last night .... (it seems Ok this morning)
Countermeasure ? or just an internet problem ? time will tell I guess
Last edited by OSIRUS; 11-04-13 at 12:00 PM.
Become a Premium Member and support the Austech Forum
I watched a movie last night, HD, at halfway through I got a buffering screen which I've never had before. It didn't come back and asked if I wanted to go with SD, which worked fine.
But I would have thought that was more likely to have been something at my end.
I think its more people jumping on the bandwidth wagon do your self favour and me do speed test and manually select toronto for US state and post detail off course paintshop your ip out on bottom left
Chieflets
I think its more people jumping on the bandwidth wagon do your self favour and me do speed test and manually select toronto for US state and post detail off course paintshop your ip out on bottom left
Chieflets
Vudu has since worked fine. A short term glitch I presume.
OSIRUS (13-04-13)
Posting Permissions
Reply With Quote
Bookmarks