Quote Originally Posted by mtv View Post
This may be unrelated, but have you checked there are no buttons on the remote (or on the box) that are stuck down?
Yeah, pulled the batteries out of the remote but it still happens. I took the batteries out of every remote in the house just in case there was some cross interference but it still happens. Both the volume issue and the channel issue happen even when the box is unplugged from the TV, so it's not an HDMI issue.