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Thread: Windows Update stuffs up ZoneAlarm

  1. #1
    Senior Member
    ssrattus's Avatar
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    Default Windows Update stuffs up ZoneAlarm

    Received this email from ZoneAlarm.

    "Installation of Microsoft Update KB951748 may result in loss of Internet connectivity.



    We apologize for any inconvenience this may have caused."

    Workaround to Sudden Loss of Internet Access Problem

    Date Published : 8 July 2008

    Date Last Revised : 9 July 2008

    Overview : Microsoft Update KB951748 is known to cause loss of internet access for ZoneAlarm users on Windows XP/2000. Windows Vista users are not affected.

    Impact : Sudden loss of internet access

    Platforms Affected : ZoneAlarm Free, ZoneAlarm Pro, ZoneAlarm AntiVirus, ZoneAlarm Anti-Spyware, and ZoneAlarm Security Suite

    Recommended Actions -

    Download and install the latest versions which solve the loss of internet access problem here (English only):

    - or follow the directions below.

    Option 1: Move Internet Zone slider to Medium

    1. Navigate to the "ZoneAlarm Firewall" panel
    2. Click on the "Firewall" tab
    3. Move the "Internet Zone" slider to medium

    Option 2: Uninstall the hotfix

    1. Click the "Start Menu"
    2. Click "Control Panel", or click "Settings" then "Control Panel"
    3. Click on "Add or Remove Programs"
    4. On the top of the add/remove programs dialog box, you should see a checkbox that says "show updates". Select this checkbox
    5. Scroll down until you see "Security update for Windows (KB951748)"
    6. Click "Remove" to uninstall the hotfix



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  • #2
    Senior Member BCNZ's Avatar
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    Back in the good old days when I was on dial-up, I tried using Zone Alarm and in the end I gave up and used Tiny Personal Firewall.

    Zone Alarm caused me nothing but grief - it was either always popping up and asking about this that or the other, or it would refuse access to some things that had been working perfectly well up to that point. Somewhere I seem to remember reading that Zone Alarm had built-in spyware. Whether that's true or not remains to be seen.

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    isnt that the new dns hotfix though?

    Your name server, at Sat Jul 12 0046 2008, appears to be safe, but make sure the ports listed below aren't following an obvious pattern.

    mine wasnt before, i got the update from softwarepatch.com
    https://www.facebook.com/philquad68

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