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Thread: Help with which map for tomtom one v3

  1. #1
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    Default Help with which map for tomtom one v3

    Hi all,
    Trying to update my friends tomtom one v3 and tried the latest autumn map, and used latest fast activate, seems ok, but when start tomtom it says no maps found.

    can someone possibly have a quick look at the system info provided, and set me in the right direction, like do I have to update navcore (need help with that), or which map is suitable for this device.

    many thanks

    Profile folder = C:\Users\Genevieve\AppData\Roaming\TomTom\HOME\Pro files\nzvrs9ag.default
    Installation folder = C:\Program Files (x86)\TomTom HOME 2
    Plugins folder = C:\Program Files (x86)\TomTom HOME 2\xul\plugins
    Data folder = C:\Users\Genevieve\Documents\TomTom\HOME
    Version = 2.9.7.3256
    Language = en-US
    User name = ###########.com
    Login status = User is logged in
    Server =
    Connection settings = Direct connection to the Internet (default)
    Installed add-ons = Map status indicator 1.7.1, TomTom HOME default theme 1.0.2
    Name = TomTom ONE 3RD EDITION
    Device Code = AKYAQBACRS
    Serial number = Y42407H05366
    Capabilities = ArrivalSounds CarSymbol Caymann Documents Durham HDTraffic HomeBackup InternalFlash MapOverlays Newyork Newyork1Dot6 NotAutomotiveEmbedded PlusBuddies PlusDownloadDynamic PlusDownloadGeneral PlusDownloadMap PlusDownloadPOI PlusDownloadRingTone PlusDownloadScheme PlusDownloadUpgrade PlusDownloadVoice PlusEphemeris PlusFixedSafetyCameras PlusFuelPrices PlusMessageNotification PlusMobileSafetyCameras PlusOnlineCamera PlusPushChannel PlusRoadConditions PlusTraffic PlusTripReporting PlusWeather Prague RDSTMC SDSlot StartupImage SuspendImage Traffic WarningSounds screensize=320x240
    Storage devices = Internal Memory (F - Active
    Installed Items = program/Navigator 8.010, voice/English(AUS) - Chip 'n' Dale Rescue Rangers - OZPOI.COM 0, voice/English(UK) - Andy 0, voice/English (UK) - HomerSimpson-HotShot 0, voice/English (UK) - Marilyn Monroe - HotShot 0, voice/English (UK) - OzzySwearing-HotShot 0, voice/English (UK) - AustinPowers -HotShot 0, voice/English (AU) - Steve Dangerous 0, voice/English(UK) - Svennis 0, phonedb/connect2internet 15, startupscreen/splash 1, suspendscreen/antitheft 1, 10001 1399075009, carsymbol/FamilyCar2 1, carsymbol/SportsCar1 1, carsymbol/SportsCar3 1, carsymbol/TourMotor2 1, carsymbol/-default 1, colorscheme/Australia2 0, partialupdate/TMCConfig 2, voice/Dansk - Brigitte 4, voice/Deutsch - Werner 4, voice/Deutsch - Lisa 4, voice/English(UK) - Tim 4, voice/English(UK) - Jane 4, voice/English(AUS) - Ken 4, voice/English(US) - Lori 4, voice/English(US) - Bonnie 4, voice/English(US) - Richard 4, voice/Español - Marta 4, voice/Français - Jacques 4, voice/Français - Catherine 4, voice/Italiano - Chiara 4, voice/Nederlands(NL) - Bram 4, voice/Nederlands(NL) - Eva 4, voice/English(US) - Mandy 4, voice/Nederlands(B) - Lucie 4, voice/Norsk - Liv 4, voice/Svenska - Astrid 4, voice/Norsk - Jorgen 4, voice/Svenska - Patrik 4, voice/Español - Antonio 4, voice/Dansk - Nils 4, voice/Italiano - Roberto 4, voice/Português - Joaquim 4, voice/Português - Catarina 4, voice/Suomi - Kati 4, voice/Suomi - Matti 4, voice/Nederlands(B) - Bernard 4, voice/Greek - Olympia 4, voice/Greek - Aristides 4, voice/Ruskii - Anna 4, voice/Ruskii - Vlad 4, voice/Polski - Katarzyna 4, voice/Polski - Andrzej 4, voice/Eesti - Jüri 4, voice/Slovencina - Barbara 4, voice/Türkçe - Serra 4, voice/Türkçe - Kamran 4, voice/Latviski - Ivars 4, voice/Cestina - Miloslav 4, voice/Malay - Erra 4, voice/Bulgarian - Marius 4, voice/Español(LA) - Norma 4, voice/Español(LA) - Raul 4, voice/Catalan - Maria 4, voice/Srpski - Predrag 4, voice/Hrvatski(Croat) - Goran 4, voice/Português(BRA) - Gabriela 4, voice/Magyar(HUN) - Marika 4, voice/Lietuvskai - Vladas 4, voice/Japanese - Kiyoshi 4, voice/Roman - Oana 4, voice/Thai - Yue 4, voice/Shanghainese 4, voice/Cantonese 4, voice/Hakka 4, voice/Mandarin(Taiwan) 4, voice/Hoklo 4, voice/Mandarin 5, voice/Irish - Sean 7, voice/Irish - Kathy 7, voice/South_African - Doreen 7, voice/South_African - Nelson 7, voice/Português(BRA) - Paulo 7, voice/10_Year_Old_Jane 1, map/Australia 880.3811, poi/Airport 1, safetycamera/Autovelox_IT_TomTom 661, safetycamera/Blitzer_AT_TomTom 654, safetycamera/Blitzer_DE_TomTom 656, poi/Bp_Petrol_Australia 1, poi/Caltex_Au 1, poi/Dan_Murphy_Stores_Australia 1, safetycamera/Fartkamera_SE_TomTom 665, safetycamera/Fartsboks_NO_TomTom 663, safetycamera/Flitspaal_NL_TomTom 662, safetycamera/Kamerat_FI_TomTom 658, poi/Public_Toilets_Adelade_And_Surrounds 1, safetycamera/Radar_BE_TomTom 655, safetycamera/Radar_ES_TomTom 657, safetycamera/Radar_FR_TomTom 659, safetycamera/Radar_PT_TomTom 664, poi/Safety Cameras Australia 519, safetycamera/Safety_Cam_UK_TomTom 660, poi/Subway_food_shops 1
    Error incident IDs =

    * HOME info:

    DLL Version: 2.9.7.3256
    MapShare DLL Version: 2.9.7.3256
    Language: en-US

    * Connected device: "TomTom ONE"

    ID: "AKYAQ BACRS"
    Type: "casablanca512_gl"
    Serial: "Y42407H05366"

    MapShare information:
    Patch format version: 2.4
    Map patch downloads: true
    POI patch downloads: false
    Feedback email address:
    Patches to upload: 0
    POI Subscriptions:

    ttgo.bif file contents:
    [TomTomGo]
    DeviceName=TomTom ONE
    DeviceVersionHW=ONE (v6)
    DeviceSerialNumber=Y42407H05366
    DeviceUniqueID=AKYAQ BACRS
    RamDiskVersion=20080529
    BootLoaderVersion=55001
    LinuxVersion=190943
    ApplicationVersionVersionNumber=8010
    ApplicationVersion=9369
    UserLanguage=English UK
    UserName=##########.com
    LastConnectionTime=Never
    GPSFirmwareVersion=
    BuiltInColorScheme0=Belgica
    BuiltInColorScheme1=Brittanica
    BuiltInColorScheme2=America
    BuiltInColorScheme3=Germanica
    BuiltInColorScheme4=Australia
    BuiltInColorScheme5=Deuteranopia
    BuiltInColorScheme6=Greys
    BuiltInColorScheme7=Antarctica
    BuiltInColorScheme8=Africa
    BuiltInColorScheme9=Astra
    CurrentColorSchemeBuiltIn=8
    CurrentVoiceInfo=Ken
    CurrentMap=Australia
    CurrentMapVersion=880.3811
    Traffic=N
    CurrentFuelpricesType=
    CurrentFuelpricesTypeString=
    CurrentFuelpricesLastFullUpdate=
    ValueRatio=CBxH5zD1qhgmKs1X3g==
    Features=PlusDownloadDynamic,PlusDownloadGeneral,P lusDownloadMap,PlusDownloadPOI,PlusDownloadScheme, PlusDownloadUpgrade,PlusDownloadVoice,PlusDownload RingTone,PlusMessageNotification,PlusPushChannel,P lusTraffic,PlusWeather,PlusEphemeris,PlusBuddies,P lusMobileSafetyCameras,PlusRoadConditions,PlusFixe dSafetyCameras,PlusFuelPrices,HDTraffic,PlusOnline Camera,PlusTripReporting,HomeBackup,Newyork,Newyor k1Dot6,Caymann,Durham,CarSymbol,RDSTMC,Prague,SDSl ot,InternalFlash
    SupportedPatchTypes=1F
    NrSupportedErrorTypes=132
    UserPatchDatVersion=102
    CompressedPatchVersion=150
    MapServerPatchDatVersion=104
    DeletedPoiDatVersion=200
    ServerLineIndexDatVersion=102
    ServerNameIndexDatVersion=102
    MapShareSupportedProviders=203
    CharacterSet=Latin-1

    tthome.bif file contents:
    [TomTomHOME]
    UserName=#############.com
    IL #1: 'Internal Memory' 287 free/489 total MB Block Size 4096 Media Name 'InternalMemory' serial $ba7b4577, Writable
    casablanca512_gl Backup 'Backup 20140428 0927' @ 20140428 0927, 199 MB
    No backups.

    * Connection Status:
    Test1: Request Code of 200, (Success)
    Test2: Request Code of 200, (Success)
    Test3: Request Code of 200, (Success)
    Test4: Request Code of 200, (Success)
    Test5: Request Status of for Byte Range: 206, (Success)



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  • #2
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    Which map are you using? try Australia_925_5409. You will need Navcore 9 for Australia_925_5412

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    Quote Originally Posted by NRT View Post
    Which map are you using? try Australia_925_5409. You will need Navcore 9 for Australia_925_5412

    hi, thanks, I was trying the 925-5412. im not sure if or how to update the navcore to 9, so I will give 9255409 a go. thanks heaps.

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    Quote Originally Posted by NRT View Post
    Which map are you using? try Australia_925_5409. You will need Navcore 9 for Australia_925_5412

    ok, that worked, got the 925_5409 map on and works no problems.

    Which navcore would I use, and is it easy to do? if I wish to have a newer map on the device I need to update the navcore?

    thanks heaps

  • #5
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    It's not a newer map, just more features like lane guidance and text to speech.

    Someone else will have to advise you on a suitable upgraded navcore for your device.

  • The Following User Says Thank You to NRT For This Useful Post:

    smokiedawson (28-04-14)

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