Which map are you using? try Australia_925_5409. You will need Navcore 9 for Australia_925_5412
Hi all,
Trying to update my friends tomtom one v3 and tried the latest autumn map, and used latest fast activate, seems ok, but when start tomtom it says no maps found.
can someone possibly have a quick look at the system info provided, and set me in the right direction, like do I have to update navcore (need help with that), or which map is suitable for this device.
many thanks
Profile folder = C:\Users\Genevieve\AppData\Roaming\TomTom\HOME\Pro files\nzvrs9ag.default
Installation folder = C:\Program Files (x86)\TomTom HOME 2
Plugins folder = C:\Program Files (x86)\TomTom HOME 2\xul\plugins
Data folder = C:\Users\Genevieve\Documents\TomTom\HOME
Version = 2.9.7.3256
Language = en-US
User name = ###########.com
Login status = User is logged in
Server =
Connection settings = Direct connection to the Internet (default)
Installed add-ons = Map status indicator 1.7.1, TomTom HOME default theme 1.0.2
Name = TomTom ONE 3RD EDITION
Device Code = AKYAQBACRS
Serial number = Y42407H05366
Capabilities = ArrivalSounds CarSymbol Caymann Documents Durham HDTraffic HomeBackup InternalFlash MapOverlays Newyork Newyork1Dot6 NotAutomotiveEmbedded PlusBuddies PlusDownloadDynamic PlusDownloadGeneral PlusDownloadMap PlusDownloadPOI PlusDownloadRingTone PlusDownloadScheme PlusDownloadUpgrade PlusDownloadVoice PlusEphemeris PlusFixedSafetyCameras PlusFuelPrices PlusMessageNotification PlusMobileSafetyCameras PlusOnlineCamera PlusPushChannel PlusRoadConditions PlusTraffic PlusTripReporting PlusWeather Prague RDSTMC SDSlot StartupImage SuspendImage Traffic WarningSounds screensize=320x240
Storage devices = Internal Memory (F - Active
Installed Items = program/Navigator 8.010, voice/English(AUS) - Chip 'n' Dale Rescue Rangers - OZPOI.COM 0, voice/English(UK) - Andy 0, voice/English (UK) - HomerSimpson-HotShot 0, voice/English (UK) - Marilyn Monroe - HotShot 0, voice/English (UK) - OzzySwearing-HotShot 0, voice/English (UK) - AustinPowers -HotShot 0, voice/English (AU) - Steve Dangerous 0, voice/English(UK) - Svennis 0, phonedb/connect2internet 15, startupscreen/splash 1, suspendscreen/antitheft 1, 10001 1399075009, carsymbol/FamilyCar2 1, carsymbol/SportsCar1 1, carsymbol/SportsCar3 1, carsymbol/TourMotor2 1, carsymbol/-default 1, colorscheme/Australia2 0, partialupdate/TMCConfig 2, voice/Dansk - Brigitte 4, voice/Deutsch - Werner 4, voice/Deutsch - Lisa 4, voice/English(UK) - Tim 4, voice/English(UK) - Jane 4, voice/English(AUS) - Ken 4, voice/English(US) - Lori 4, voice/English(US) - Bonnie 4, voice/English(US) - Richard 4, voice/Español - Marta 4, voice/Français - Jacques 4, voice/Français - Catherine 4, voice/Italiano - Chiara 4, voice/Nederlands(NL) - Bram 4, voice/Nederlands(NL) - Eva 4, voice/English(US) - Mandy 4, voice/Nederlands(B) - Lucie 4, voice/Norsk - Liv 4, voice/Svenska - Astrid 4, voice/Norsk - Jorgen 4, voice/Svenska - Patrik 4, voice/Español - Antonio 4, voice/Dansk - Nils 4, voice/Italiano - Roberto 4, voice/Português - Joaquim 4, voice/Português - Catarina 4, voice/Suomi - Kati 4, voice/Suomi - Matti 4, voice/Nederlands(B) - Bernard 4, voice/Greek - Olympia 4, voice/Greek - Aristides 4, voice/Ruskii - Anna 4, voice/Ruskii - Vlad 4, voice/Polski - Katarzyna 4, voice/Polski - Andrzej 4, voice/Eesti - Jüri 4, voice/Slovencina - Barbara 4, voice/Türkçe - Serra 4, voice/Türkçe - Kamran 4, voice/Latviski - Ivars 4, voice/Cestina - Miloslav 4, voice/Malay - Erra 4, voice/Bulgarian - Marius 4, voice/Español(LA) - Norma 4, voice/Español(LA) - Raul 4, voice/Catalan - Maria 4, voice/Srpski - Predrag 4, voice/Hrvatski(Croat) - Goran 4, voice/Português(BRA) - Gabriela 4, voice/Magyar(HUN) - Marika 4, voice/Lietuvskai - Vladas 4, voice/Japanese - Kiyoshi 4, voice/Roman - Oana 4, voice/Thai - Yue 4, voice/Shanghainese 4, voice/Cantonese 4, voice/Hakka 4, voice/Mandarin(Taiwan) 4, voice/Hoklo 4, voice/Mandarin 5, voice/Irish - Sean 7, voice/Irish - Kathy 7, voice/South_African - Doreen 7, voice/South_African - Nelson 7, voice/Português(BRA) - Paulo 7, voice/10_Year_Old_Jane 1, map/Australia 880.3811, poi/Airport 1, safetycamera/Autovelox_IT_TomTom 661, safetycamera/Blitzer_AT_TomTom 654, safetycamera/Blitzer_DE_TomTom 656, poi/Bp_Petrol_Australia 1, poi/Caltex_Au 1, poi/Dan_Murphy_Stores_Australia 1, safetycamera/Fartkamera_SE_TomTom 665, safetycamera/Fartsboks_NO_TomTom 663, safetycamera/Flitspaal_NL_TomTom 662, safetycamera/Kamerat_FI_TomTom 658, poi/Public_Toilets_Adelade_And_Surrounds 1, safetycamera/Radar_BE_TomTom 655, safetycamera/Radar_ES_TomTom 657, safetycamera/Radar_FR_TomTom 659, safetycamera/Radar_PT_TomTom 664, poi/Safety Cameras Australia 519, safetycamera/Safety_Cam_UK_TomTom 660, poi/Subway_food_shops 1
Error incident IDs =
* HOME info:
DLL Version: 2.9.7.3256
MapShare DLL Version: 2.9.7.3256
Language: en-US
* Connected device: "TomTom ONE"
ID: "AKYAQ BACRS"
Type: "casablanca512_gl"
Serial: "Y42407H05366"
MapShare information:
Patch format version: 2.4
Map patch downloads: true
POI patch downloads: false
Feedback email address:
Patches to upload: 0
POI Subscriptions:
ttgo.bif file contents:
[TomTomGo]
DeviceName=TomTom ONE
DeviceVersionHW=ONE (v6)
DeviceSerialNumber=Y42407H05366
DeviceUniqueID=AKYAQ BACRS
RamDiskVersion=20080529
BootLoaderVersion=55001
LinuxVersion=190943
ApplicationVersionVersionNumber=8010
ApplicationVersion=9369
UserLanguage=English UK
UserName=##########.com
LastConnectionTime=Never
GPSFirmwareVersion=
BuiltInColorScheme0=Belgica
BuiltInColorScheme1=Brittanica
BuiltInColorScheme2=America
BuiltInColorScheme3=Germanica
BuiltInColorScheme4=Australia
BuiltInColorScheme5=Deuteranopia
BuiltInColorScheme6=Greys
BuiltInColorScheme7=Antarctica
BuiltInColorScheme8=Africa
BuiltInColorScheme9=Astra
CurrentColorSchemeBuiltIn=8
CurrentVoiceInfo=Ken
CurrentMap=Australia
CurrentMapVersion=880.3811
Traffic=N
CurrentFuelpricesType=
CurrentFuelpricesTypeString=
CurrentFuelpricesLastFullUpdate=
ValueRatio=CBxH5zD1qhgmKs1X3g==
Features=PlusDownloadDynamic,PlusDownloadGeneral,P lusDownloadMap,PlusDownloadPOI,PlusDownloadScheme, PlusDownloadUpgrade,PlusDownloadVoice,PlusDownload RingTone,PlusMessageNotification,PlusPushChannel,P lusTraffic,PlusWeather,PlusEphemeris,PlusBuddies,P lusMobileSafetyCameras,PlusRoadConditions,PlusFixe dSafetyCameras,PlusFuelPrices,HDTraffic,PlusOnline Camera,PlusTripReporting,HomeBackup,Newyork,Newyor k1Dot6,Caymann,Durham,CarSymbol,RDSTMC,Prague,SDSl ot,InternalFlash
SupportedPatchTypes=1F
NrSupportedErrorTypes=132
UserPatchDatVersion=102
CompressedPatchVersion=150
MapServerPatchDatVersion=104
DeletedPoiDatVersion=200
ServerLineIndexDatVersion=102
ServerNameIndexDatVersion=102
MapShareSupportedProviders=203
CharacterSet=Latin-1
tthome.bif file contents:
[TomTomHOME]
UserName=#############.com
IL #1: 'Internal Memory' 287 free/489 total MB Block Size 4096 Media Name 'InternalMemory' serial $ba7b4577, Writable
casablanca512_gl Backup 'Backup 20140428 0927' @ 20140428 0927, 199 MB
No backups.
* Connection Status:
Test1: Request Code of 200, (Success)
Test2: Request Code of 200, (Success)
Test3: Request Code of 200, (Success)
Test4: Request Code of 200, (Success)
Test5: Request Status of for Byte Range: 206, (Success)
Look Here -> |
Which map are you using? try Australia_925_5409. You will need Navcore 9 for Australia_925_5412
It's not a newer map, just more features like lane guidance and text to speech.
Someone else will have to advise you on a suitable upgraded navcore for your device.
smokiedawson (28-04-14)
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