Endeavour Energy urgernt solar repair WTF????

[CrownClit]

2day I have received a letter from Endeavour Energy formal Integral Energy that they will inspect and repair for free my solar system due to some statistical faults etc. If I don't allow it they may disconnect me. I gave them a call asking what type of repair are they going to do and CS told me that they do not know. They need access to the meter, inverter and the panels. Can some one tell me what is going on? My panel work fine I do not want any idiots playing with my stuff. It's been working fine for years. And I am a little suspicious about "free repair" from my experience there is nothing free in this country unless someone wants to screw you over. Any comments???? Any electricians doing this type of work ATM please leave some comments.

copy of the letter is attached below.

Cheers:

CC

[Onefella]

Sounds like a scam. When you rang the company did you use a number from the letter, or use a 'known' number?

[Reschs]

They want to alter the meter because you send too much into the Grid.

[Godzilla]

Does not look serious.

They want to check you DC isolation switch as there have been faulty instals done by installers.

The inspector may fix it for free, or advise you of what needs to be done if he cannot, or if you prefer you can arrange your own licensed sparky to do it.

Any instal deemed too dangerous or faulty it may be isolated from the grid.

Whats the issue? Looks like some inspections for faulty work or issues in my eyes.

No mention of modifying things to alter what you feed back to them.

[Chieflets]

Does not look serious.

They want to check you DC isolation switch as there have been faulty instals done by installers.

The inspector may fix it for free, or advise you of what needs to be done if he cannot, or if you prefer you can arrange your own licensed sparky to do it.

Any instal deemed too dangerous or faulty it may be isolated from the grid.

Whats the issue? Looks like some inspections for faulty work or issues in my eyes.

No mention of modifying things to alter what you feed back to them.

Yeah that's normal they just checking to make sure they comply with the standards as their was many shonky come and go installers bit like the bat scheme


Chieflets

[ol' boy]

If you have concerns, just be present when the boys turn up and have a chat to them.
It is the Retailer that has contacted you, not some third party trying to sell you something.

They have explained the reason for the visit and Audits are nothing new at all.

Sadly, this doesn't say much about the inspector that passed the work prior to connection in the first place!
You should have his name on your paper work (Cert. of Electrical Safety), ask the boys that question when they turn up and see what they have to say.

[Mr 672A]

2day I have received a letter from Endeavour Energy formal Integral Energy that they will inspect and repair for free my solar system due to some statistical faults etc. If I don't allow it they may disconnect me. I gave them a call asking what type of repair are they going to do and CS told me that they do not know. They need access to the meter, inverter and the panels. Can some one tell me what is going on? My panel work fine I do not want any idiots playing with my stuff. It's been working fine for years. And I am a little suspicious about "free repair" from my experience there is nothing free in this country unless someone wants to screw you over. Any comments???? Any electricians doing this type of work ATM please leave some comments.

copy of the letter is attached below.

Cheers:

CC

Join the Whirlpool forum and ask the same question there and you will get plenty of replies. Great site for anything to do with Solar


Have a peek