Hi All,
I have run out of ideas trying to get my B426 working with my 3000 panel, and am hoping someone here can help.
I have primarily been using the instructions from Ben Milner at Hunter Riley, and have followed them religiously. I have also tried the Visio ones, and the result is always the same
I can access and set up the B426 through the web interface, change the IP and other settings, set Menu 721 to 'Use, not configure', set up a new A-link customer etc., but I can never get A-link to connect - it always comes up with a 'Communication failure' error.
I have tried:
- Different settings
- Different PC's
- Different ports
- All the different SDI2 interfaces on the 3000 panel
and the result is always the same.
Now the thing I am wondering about is whether there is some issue in the communication between the panel and the B426.
Before I set is Menu 721 to 'Use, not configure', the indicator LED on the B426 shows the code for a bus communication error. Once I set Menu 721 to 'Use, not configure', the indicator LED on the B426 shows the code for normal operation, and the data bus LED's on the B426 flash every 5 seconds or so. However, once I set Menu 721 to 'Use, not configure', the touchscreen panel always shows the error 'IP Module 1 miss', which I presume means IP Module 1 missing.
So I figure if the panel doesn't know the B426 is there, then trying to connect with A-Link it isn't going to work. But once I set Menu 721 to 'Use, not configure' the B426 LED is showing normal operation, so it seems happy that the communication with the panel is OK - it is just the panel that doesn't think the B426 is there.
Am I missing something? Is there something else I need to activate on the panel before it will recognise the B426?
I have installed a B810 Radion receiver, and that set up perfectly first time, so the SDI2 bus on the panels appears to be working correctly.
I would appreciate any suggestions - I have run out of ideas and have burnt hours returning the B426 to default and trying again, always with the same result.
Thanks in advance.
Dave
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