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Thread: Bunnings Returns Policy

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    Post Bunnings Returns Policy

    The Bunnings Warehouse website clearly states that they will supply a credit voucher without a receipt as long as the item was purchased at Bunnings and is in a re-sellable condition in its original box.
    I had some items returned this way at Bunnings in Vermont South, VIC. They issued me with a voucher and away I went. Upon trying to use it at another Bunnings store sometime later, the staff at Box Hill were rude, arrogant, and unreasonable.
    I was made out to be a thief a number of times and they even took my voucher from me, saying they had to get "head office authorisation" before I could use it. Of course they never called me back even though they said they would that afternoon. Quite a number of the staff even surrounded me with bullying type techniques, ridiculed me and made comments with racial connotations.
    I then made a complaint via their Website only to have a "Bunnings Fraud Officer" ring me to say that they've contacted the local police as one of the items they'e never had any sales history for, but that "he would continue looking".
    I have since found 2 different receipts for this same item in one of my drawers after frantically looking for them.
    There is obviously a big flaw in this system and people are probably being unreasonably charged by the police inappropriately like this.
    I'm not sure what I should do next, but this kind of "Fraud Prevention System" has to be stopped or changed dramatically!!



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    Are you an existing member of Austech?
    Last edited by ol' boy; 07-01-16 at 01:58 PM.
    If u want to go on an expedition get a Land Rover, if u want to come home from an expedition get a Landcruiser!

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    I set this post up specifically for this purpose!!

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    Sounds like a crock of shizen to me. They won't give you a credit if they don't sell the item. And a lot of burnings products are exclusive to them as well.
    XCRUISER HDSR600HD twin sat and terrestrial receiver $OOS *
    XCRUISER HDSR385 Avant - sold out$OOS UltraPlus DVB-T and DVB-S2 tuners $49 Remotes $OOS

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    I just don't know who to report this to.

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    Quote Originally Posted by say_no_to_bunnings View Post
    I set this post up specifically for this purpose!!
    So you joined the forum to complain about Bunnings?

    This is a Technology Forum, not a Bunnings Customer Service Forum.

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    Department of fair trading would be a start wouldnt it? or have a whinge on Facebook
    Last edited by Rick; 07-01-16 at 02:10 PM.

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    don't read it then whiteox let alone reply

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    Oops, that wasn't a good idea
    If u want to go on an expedition get a Land Rover, if u want to come home from an expedition get a Landcruiser!

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    lol
    XCRUISER HDSR600HD twin sat and terrestrial receiver $OOS *
    XCRUISER HDSR385 Avant - sold out$OOS UltraPlus DVB-T and DVB-S2 tuners $49 Remotes $OOS

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    Quote Originally Posted by say_no_to_bunnings View Post
    don't read it then whiteox let alone reply
    Guess you'll earn a one way ticket out of this shop too LOL

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    Troll banned, thread closed.

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